- Regarding the personal information of our customers, business partners, our officers and employees, our"personal information manager" will determine the handling and provide appropriate protection.
- We will collect personal information by appropriate means only to the extent necessary for our business. At the time of acquisition, we will clarify the purpose of acquisition and use, the contact point for inquiries, and acquire personal information.
- Personal information will not be used or provided outside the scope of consent at the time of acquisition, except for orders based on law.
- We will take security measures against threats such as unauthorized access, leakage, loss or damage of personal information. When a threat appears, we will endeavor to correct safety measures.
- When outsourcing the business of handling personal information to other companies, we will provide appropriate contracts, guidance and management to the outsourcee so as to protect the use, provision and safety management based on consent when obtaining personal information.
- If the person requests disclosure, correction, change or deletion of the personal information held by our company, or if there is a complaint or consultation from the person regarding this matter, we will properly confirm the identity. We will respond promptly within a reasonable range.
- We will comply with applicable laws and regulations concerning the customer information and employee information handled by our company, as well as guidelines and other norms established by the country, and will perform management and necessary corrections to ensure proper operation and continue ensuring the personal information protection management system will be reviewed and improved.
1: Handling of personal information
- The Personal information is information about an individual, the name, date of birth, gender, telephone number, e-mail address, occupation, place of work, etc., the information that may identify a specific individual.
- The Company, with respect to the handling of personal information, will comply with the laws, regulations and other regulations regarding personal information, including the Personal Information Protection Act.
- We, in order to handle properly the personal information of our customers, has established initiatives for the protection of personal information, and conduct training for workers, as well as to maintain the proper handling, will continuously review with respect to the efforts to be able to continue to improve.
- The collection of personal information and use are handled appropriately in accordance with a predetermined rule in the provision.
- Without the consent of the person in question, we do not do handling of personal information that was beyond the scope of the purpose of use. Also, if you want to provide or disclose such personal information to a third party, it is done in accordance with the procedure to the provisions of laws and regulations.
2: Purposes of use of personal information to be acquired
We, with the following purposes, only within its range, (including analysis and statistics, etc..) will collect and use personal information.
- Various settings to the server equipment, settlement agent, such as registration of EA provider Partner, and other necessary work to provide or stop our services
- In order to comply with the laws and regulation.
- In order to answer Personal information inquiries.
- or confirmation of personal identification.
- in order to implement properly and smoothly transactions and contracts with customers.
- In order to adequately and smoothly implement the employment management, public relations activities, personnel management, personnel affairs, prospective employees, how to adapt to the prospective employees, employees and prospective employees.
- Improvement of existing services and existing products and development of new services and new products.
- A guide of the new service, announcements, etc. of maintenance (including the failure information), the provision of information that may be useful and necessary to our customers.
- After termination of service, inquiries from our company in order execute our business, confirmation and collection of opinion for service improvement.
- For guidance and advertisement related to the services and others provided by our company and its group companies.
- To correspond to each inquiry.
3: Third party provisions
- The Company, based on the laws and regulations, long as it does not depend on the good reason, without obtaining your prior consent, does not have to disclose or provide personal information to third parties.
- We, based the 5. above, about giving of personal information to the third party, with the same level of strict management as our company will require thorough obligation to the contract.
4: Entrusting of handling of personal information.
The gathering and management of your personal information may be outsourced to a system operation company and buisness support company.
5: Option on the submission of Personal Information
Submission of personal information is at your discretion. However, if you do not submit the required items, you may not be able to use our services.
- We access log files to investigate user trends. With this, we can obtain statistical site usage information about IP address, referrer information, etc., but we do not use it for collecting and analyzing personal information.
7: Requests for disclosure of personal information
Regarding customer's personal information, request for disclosure, notification of purpose of use, correction, addition, deletion, suspension of use or suspension of provision to a third party, other questions regarding personal information, For suggestions on opinions, please contact our support team or sales department.
How to Request Disclosure of Personal Information
We will respond to requests such as disclosure of personal information of our customers that we hold. For details, please see Request for Disclosure below.
Request for Disclosure
For your requests for disclosure ect., please contact our support team here.
Aroon Trading Company